Broader Community Engagement in the City of Logan

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*Important update - March 2020*

Logan City Council has reviewed its program of events as part of our preparedness for the COVID-19 (Coronavirus) outbreak.

Council’s top priority is the health and safety of our community, customers and staff.

We are working closely with Queensland Health and have taken on board the Federal Government’s latest advice on mass public gatherings and social distancing.

Outdoor activities of 500+ people and an indoor events of 100+ are now banned.

The development of Councils Community Engagement Strategy and Framework requires significant face to face engagement with community. Therefore, this project will not progress until

*Important update - March 2020*

Logan City Council has reviewed its program of events as part of our preparedness for the COVID-19 (Coronavirus) outbreak.

Council’s top priority is the health and safety of our community, customers and staff.

We are working closely with Queensland Health and have taken on board the Federal Government’s latest advice on mass public gatherings and social distancing.

Outdoor activities of 500+ people and an indoor events of 100+ are now banned.

The development of Councils Community Engagement Strategy and Framework requires significant face to face engagement with community. Therefore, this project will not progress until meaningful engagement can be conducted.


Council is committed to driving meaningful engagement in the City of Logan. When there is a project to deliver or a decision to make, our Community Engagement team support the flexible delivery of engagement activities. Council officers can then consider the interests of the community and stakeholders.

Communities have diverse interests and there are a growing number of projects to deliver. Therefore, we are always adjusting our engagement approach so that we can best meet changing needs.

The Transition to Council Plan

In July 2019, Interim Administrator Tamara O'Shea endorsed the Transition to Council Plan (The Plan). The Plan includes the following priority areas:

The Transition to Council Plan will be delivered by the March 2020 Local Government election.

Within the Broader Community Engagement priority area, Council committed to:

"Review the Community Engagement Strategy to identify opportunities to further engage with all sectors of the Logan community".

What have we done so far?

Council have engaged an external consultant to undertake a review of the Community Engagement Strategy as well as the current Community Engagement Framework. The Framework guides how Council officers work with community to make informed decisions. So we need to make sure it is understandable and accessible for everyone.

The combined review of the Strategy and Framework will show us what else we can do to achieve broader community engagement in the City of Logan.

In February 2020, a report was submitted to the Interim Administrator that included;

  • the updated draft Community Engagement Strategy, and;
  • the draft Community Engagement Framework.

Following endorsement of these drafts, we will be undertaking an engagement process to capture the views and insights of community and stakeholders.

How can you get involved?

This page is available to Council staff and community members. Here you can find updates and key information, as well as provide your input along the way.

You can start by asking a question about community engagement, we will share the answer below so that everyone can learn more together.

Do you want to learn more about community engagement in the City of Logan? Post your question here.

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    I've just moved into my property in Logan council area from Sydney and surprised that there is no green waste bins for all garden and grass clippings and food waste.. Will we be getting a green waste service any time soon.. Just makes it easy for green waste to be composted.. Thank you.

    Brook asked 3 months ago

    Thanks for your question Brook.

    Council will start a new waste collection contract on the 1st of July which will include the option to have a green waste bin.

    Regards The Community Engagement Team.

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    Thanks guys for this communications portal and wish to be put on any heads up list for progress in this vital element of community engagement. I believe, poor information in, poor decisions out, and any mechanism that allows dialog on both sides needs supporting by all. Thank You.

    stuart webber asked 4 months ago

    Thank you for your feedback Stuart.

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    The Infrastructure Minutes from Feb 11 have been removed from Council Website. I accessed this document on Feb 13 and is no longer available. Why?

    Ant Aitken asked 4 months ago

    Hello Ant,

    Sorry, I can't explain what the situation was when you looked earlier this morning.  The minutes you asked about are currently available on Council's website.  The link below will take you there.

    https://www.logan.qld.gov.au/meetings/city-infrastructure

    Regards, The Community Engagement Team.

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    Is council planning to provide some commuter parking at Greenbank shopping centre to enable those residents who do not reside in walking distance to Translink stop to use service?

    Astrid asked 5 months ago

    Hello Astrid,

    The Greenbank Shopping Centre is privately owned, so Council does not manage the allocation of parking spaces.  Commuter Park and Ride facilities associated with the Translink bus network are looked after by the Queensland Government's Department of Transport and Main Roads Translink Division.

    Regards, The Community Engagement Team.

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    Do you think the Draft Engagement Strategy is compromised by the lack of engagement from previous times, eg there is nothing mentioned about Economic Development, Tourism or Placemaking Strategies?

    Phillip asked 5 months ago

    Thanks for your question, Phillip.

    In July 2019, the Interim Administrator endorsed the Transition to Council Plan.  Broader community engagement was one of the priorities in this plan.  The Community Engagement Strategy, once finalised, will set the direction for how we engage on other Council strategies and plans.  This includes any future Economic Development, Tourism or Place Making strategies.

    Regards The Community Engagement Team.

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    Where can I get a copy of the Updated draft Community Engagement Strategy and the Draft Community Engagement Strategy?

    Phillip asked 5 months ago

    Thanks for your question, Phillip.

    A report submitted in the February City Lifestyle Committee meeting included the draft Community Engagement Strategy as a background paper.  The link below will take you there and the report starts on page 31.

    https://www.logan.qld.gov.au/downloads/file/2446/city-lifestyle-and-community-meeting-agenda-12-february-2020

    As stated in the report, broader input from key stakeholders and the community is still required.  It will also be important to gain buy-in and support from newly Elected Members to Council.  With this in mind, we will wait until after the Local Government elections in March to start the community engagement process.

    Regards The Community Engagement Team.

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    Is there an organisation who offers Cultural sensitivity training?

    Erika Nel asked 5 months ago

    Hello, yes there are organisations that offer cultural awareness and sensitivity training.  

    A web search provided a few suggestions like Diversity Australia and Cultural Competence Program (SBS).  If you’re seeking training for Aboriginal & Torres Strait Islander cultural awareness and sensitivity, you could also use the Black Business Finder, the Queensland Aboriginal & Torres Strait Island Business Directory http://www.bbf.org.au/index.asp.  A search by ‘culture’  identified BANAAM PTY LTD in South East Queensland.  

    None of these are endorsements or recommendations, just what was found via a web search.

    Regards The Community Engagement Team.