Priority action 3: Future Council – future local services
Council will lead this strategy by example, working to modernise our organisation and our services.
Local services in the City of Logan will be customer-focused and convenient, designed to make the most of technology and deliver value to our community.
We are committed to:
We will develop a Council Innovation Framework to enhance innovation culture and capability.
We will develop a Digital Strategy for Logan City Council to drive efficiency and innovation.
We will promote smart working by Council staff, and enhance technology for staff to work efficiently in the field, in the office, or remotely.
Future Regulation, Future Processes
We will review and reform regulation and business processes to reduce ‘red tape’ and improve the customer experience
Smart Decision Making
We will develop our analytics capability and decision-making processes to leverage our data.
We will expand and enhance our mobile services, improve our digital service channels, and continue to develop the City of Logan app.
We will modernise our service design processes, allowing greater community participation, and creating people-centric services.
Future Health and Social Services
We will collaborate and promote innovation to enhance local education, health and social services.
Consultation has concluded