Priority Action 3: Future Council – future local services

19 Mar 2018
CLOSED: This discussion has concluded.

Council will lead this strategy by example, working to modernise our organisation and our services.

Local services in the City of Logan will be customer-focused and convenient, designed to make the most of technology and deliver value to our community.

We are committed to:

Innovative Council

We will develop a Council Innovation Framework to enhance innovation culture and capability.

Digital Council

We will develop a Digital Strategy for Logan City Council to drive efficiency and innovation.

Smart Working

We will promote smart working by Council staff, and enhance technology for staff to work efficiently in the field, in the office, or remotely.

Future Regulation, Future Processes

We will review and reform regulation and business processes to reduce ‘red tape’ and improve the customer experience.

Smart Decision Making

We will develop our analytics capability and decision-making processes to leverage our data.

Digital Services

We will expand and enhance our mobile services, improve our digital service channels, and continue to develop the City of Logan app.

Smart Design

We will modernise our service design processes, allowing greater community participation, and creating people-centric services.

Future Health and Social Services

We will collaborate and promote innovation to enhance local education, health and social services.

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