Smart Water Meter Rollout

Council is currently in the initial phase of rolling out smart water meters across the city and over 600 properties will soon be benefitting from having a smart water meter installed.

A smart water meter is a device that automatically records water use, has the ability to electronically report water usage information at regular intervals, and provides instant access to data that can show peak usage and other information.

Benefits of smart water meters include:-

• Facilitation of early detection of leaks
• Enables customers to check their water usage daily
• Allows customers to develop strategies to reduce water usage
• Enables Council to respond more effectively to usage enquiries
• In the future, there is the potential for Council to review the timing of the reading of the water meter and the billing of water consumption

Over the next three months, Council will commence the installation of smart water meters in select areas of the City. If you are in one of these areas, you will have been advised through a letter. Suburbs, where smart water meters are being installed, are:

• Bahrs Scrub, 138 residential properties
• Bannockburn, 178 residential properties
• Beenleigh, 75 business properties
• Berrinba, 37 residential properties
• Crestmead, 134 business properties
• Heritage Park, 3 residential properties
• Springwood, 111 residential properties

Council will be engaging with those receiving a smart water meter over the course of the project through a variety of activities (see Project Timeline). Customers are encouraged to visit our Pop-Up Stalls on the dates provided to ask questions of the project team directly. Alternatively, feel free to post a question below or contact us using the details on this page.