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Council is currently in the initial phase of rolling out smart water meters across the city and over 600 properties will soon be benefitting from having a smart water meter installed.
A smart water meter is a device that automatically records water use, has the ability to electronically report water usage information at regular intervals, and provides instant access to data that can show peak usage and other information.
Benefits of smart water meters include:-
Facilitation of early detection of leaks
Enables customers to check their water usage daily
Allows customers to develop strategies to reduce water usage
Enables Council to respond more effectively to usage enquiries
In the future, there is the potential for Council to review the timing of the reading of the water meter and the billing of water consumption
Over the next three months, Council will commence the installation of smart water meters in select areas of the City. If you are in one of these areas, you will have been advised through a letter. Suburbs, where smart water meters are being installed, are:
Bahrs Scrub, 138 residential properties
Bannockburn, 178 residential properties
Beenleigh, 75 business properties
Berrinba, 37 residential properties
Crestmead, 134 business properties
Heritage Park, 3 residential properties
Springwood, 111 residential properties
Council will be engaging with those receiving a smart water meter over the course of the project through a variety of activities (see Project Timeline). Customers are encouraged to visit our Pop-Up Stalls on the dates provided to ask questions of the project team directly. Alternatively, feel free to post a question below or contact us using the details on this page.
Council is currently in the initial phase of rolling out smart water meters across the city and over 600 properties will soon be benefitting from having a smart water meter installed.
A smart water meter is a device that automatically records water use, has the ability to electronically report water usage information at regular intervals, and provides instant access to data that can show peak usage and other information.
Benefits of smart water meters include:-
Facilitation of early detection of leaks
Enables customers to check their water usage daily
Allows customers to develop strategies to reduce water usage
Enables Council to respond more effectively to usage enquiries
In the future, there is the potential for Council to review the timing of the reading of the water meter and the billing of water consumption
Over the next three months, Council will commence the installation of smart water meters in select areas of the City. If you are in one of these areas, you will have been advised through a letter. Suburbs, where smart water meters are being installed, are:
Bahrs Scrub, 138 residential properties
Bannockburn, 178 residential properties
Beenleigh, 75 business properties
Berrinba, 37 residential properties
Crestmead, 134 business properties
Heritage Park, 3 residential properties
Springwood, 111 residential properties
Council will be engaging with those receiving a smart water meter over the course of the project through a variety of activities (see Project Timeline). Customers are encouraged to visit our Pop-Up Stalls on the dates provided to ask questions of the project team directly. Alternatively, feel free to post a question below or contact us using the details on this page.
Council will contact all customers who will be receiving a smart water meter by the end of July
Pop-Up Stalls
Smart Water Meter Rollout has finished this stage
Council will be visiting the smart water meter areas in August to talk to interested customers about the project. Customers are encouraged to attend, ask questions and possible register their interest in being part of the Customer Reference Groups which will give feedback on their smart water meters.
Installation
Smart Water Meter Rollout has finished this stage
Customers will be notified at least 2 weeks in advance of the installation of a smart water meter and advised once the new device has been installed.
Activation
Smart Water Meter Rollout has finished this stage
Once all smart water meters are installed electronic reporting can be established.
Data Availability
Smart Water Meter Rollout is currently at this stage
Data being produced by your newly installed and activated smart water meter will be able to be accessed through Councils online customer portal. Log in details will be issued to property owners once installation and activiation has been completed.
Customer Reference Group Meetings
this is an upcoming stage for Smart Water Meter Rollout
Council is committed to ensuring customers have a say in the future of smart water metering across the City. It is highly recommended that customers register to be part of this critical part of the roll out.
Phase One End
this is an upcoming stage for Smart Water Meter Rollout
The initial phase will have ended and Council will be determining the next steps for smart water metering within the City.