What is the Concealed Leak Policy?

A Concealed Leak Policy outlines how to submit a request for financial assistance for concealed leaks, how these requests are considered, assessed, processed and approved.

Logan Waters Concealed Leaks policy can be viewed and downloaded here or in the document library of Concealed Leaks Review | Have Your Say Logan City. 

Current policy provisions are: 

  • Property must be owner-occupied residential property 

  • Remission calculation is based only on Council charges  

  • Customers can only have one application every three years approved